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Have questions about HRExamPrepPro? Need help with your account? Want to provide feedback? We're here to support your success.
Multiple Ways to Reach Us
Choose the method that works best for you. We're committed to responding quickly and helpfully.
Discord Community
Join our active community
Get instant help from our community managers and fellow test-takers. Most questions are answered within minutes.
Join Discord CommunityEmail Support
Direct line to our team
Email us for account issues, billing questions, or detailed technical support. We typically respond within 2-4 hours.
Email Support TeamHelp Center
Self-service resources
Browse our comprehensive FAQ, video tutorials, and step-by-step guides for immediate answers to common questions.
Visit Help CenterSend Us a Message
Fill out the form below and we'll get back to you as soon as possible. Please provide as much detail as you can to help us assist you better.
Contact Information
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Email Addresses
General Support: support@hrexamprep.pro
Sales Inquiries: sales@hrexamprep.pro
Partnerships: partnerships@hrexamprep.pro
Phone Support
Available for premium subscribers
Schedule a call through your dashboard
Response Time Expectations
• Discord Community: Within minutes
• Email Support: 2-4 hours (business hours)
• Contact Form: Within 24 hours
• Emergency Issues: Within 1 hour
Frequently Asked Questions
Before reaching out, check if your question is answered in our FAQ section.
Account & Billing
Questions about subscriptions, payments, account management, and billing cycles.
View Billing FAQTechnical Support
Help with login issues, app performance, browser compatibility, and technical troubleshooting.
View Tech FAQStudy & Exam Prep
Study strategies, exam scheduling, content updates, and preparation timelines.
View Study FAQJoin Our Thriving Community
Connect with HR professionals in our Discord community. Get instant answers, share study tips, and find motivation from peers who are on the same journey as you.
Still have questions? Email us directly